CASE STUDIES

Across travel, media, and healthcare. Each one includes the context, the role, the process, and what actually shipped.

01

MHV Pharmacy — building for veterans, with veterans

Two years of extensive research with Veterans shaped a complete redesign of the My HealtheVet Pharmacy tool. A user experience built for Veterans, by Veterans.

RESEARCH

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02

Feather — the calmer airport

A service experience and companion app that takes the stress out of flying.

UX DESIGN & RESEARCH

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03

TuneUp — freemium to premium

A music app where the free tier feels generous and Premium feels worth it.

UI DESIGN

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